1. What shipping options are available?

We offer the following shipping options:

• Standard Shipping: Delivered within 5-7 business days.

2. How much does shipping cost?

Shipping costs vary depending on the shipping method chosen and the destination of your order. The exact shipping cost will be calculated at checkout.

3. Do you ship internationally?

Yes, we ship to many countries worldwide. International shipping rates and delivery times will be provided at checkout.

4. How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order directly on our website under the "Order Tracking" section.

5. What should I do if my order hasn't arrived?

If your order has not arrived within the expected delivery time, please check the tracking information provided. If you need further assistance, please contact our customer service team at support@mruvi.com.

6. Can I change my shipping address after placing an order?

If you need to change your shipping address, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible if the order has already been processed or shipped.

7. What happens if I'm not home when my order arrives?

For most deliveries, if you are not home, the carrier will leave a notice with instructions on how to retrieve your package. This may include scheduling a re-delivery or picking up your package from a local facility.

8. Do you offer free shipping?

We offer free standard shipping on orders over [Amount]. Promotional free shipping offers may also be available during certain times of the year.

9. Can I expedite my shipping after placing an order?

If you need to expedite your shipping after placing an order, please contact our customer service team immediately. We will do our best to accommodate your request, but changes may not be possible if the order has already been processed or shipped.

10. What should I do if my package is damaged?

If your package arrives damaged, please contact our customer service team immediately with your order number and photos of the damaged item(s). We will work with you to resolve the issue as quickly as possible.

For any other questions or concerns, please reach out to our customer service team at support@mruvi.com. We are here to help!